Wholesale In a Box is a new, small, and growing company. Our product is a subscription product that helps makers (like folks you might see on Etsy) get their work into stores. We value being in service to our customers, working hard and being nice, and creating something beautiful each day. We help our makers to grow their businesses and pursue their dreams. You can see more at wholesaleinabox.com.
A reality of our company right now is that we’re changing fast, growing fast, and learning on the fly. That means that our team members need to be able to adapt, problem-solve, deal with some amount of ambiguity, and stay positive and solutions-oriented when things are challenging.
About the Administrative Pro we're looking for:
This role involves a wide range detail-oriented work that involves a fair amount of thought, care, and a bit of creativity. The work is primarily precise data entry and online research. For instance, you might build store profiles for 50+ stores each week, set up new customers in our database, and enter and edit data across softwares. It involves following a set weekly rhythm with work to do on each weekday, for the most part. In addition to the skills listed in this job description, you'll also need to be able to learn new software -- we'll show you how they work, but it's likely you won't have used them before.
We're looking for someone who has excellent written and spoken English skills, is good at quickly gathering information online in a thoughtful way, and is detail-oriented enough to quickly and accurately write and enter information with very few mistakes and good, informal-sounding English. We're looking for someone who is excited to learn new skills and get better over time -- and who is great at communicating with a team on successes and challenges in the work. You need to be able to quickly and accurately use Google Docs, Google Calendar, Excel (and similar levels of software), be able to learn new software and technical skills, and have strong research skills.
A strong writer. You’re a professional, warm, effective writer and communicator.
Solutions-minded. You’re constantly looking for things that are out of place or could be improved and coming up with ideas to improve them.
Diligent. Much of this work involves doing the same thing, carefully, and repeatedly but you are you happy humming along with tasks that others might find boring.
Precise. You're thoughtful in everything you do, are very detail-oriented, but also challenge yourself to work fast.
Self-directed. You expertly manage your own schedule and goals and are happy working remotely, on your laptop.
A Pro Communicator. You can comfortably and quickly write emails that are direct, caring, and enthusiastic.
Adaptable and coachable. You are excited to learn new skills and get better over time -- and are great at communicating with a team on successes and challenges in the work. You ask questions if you're not clear on what you need to do.
Computer-savvy. You quickly and accurately use Google Docs, Google Calendar, Excel (and similar levels of software), and have strong research skills. You also learn new software super-easily.
Specifics about the job:
This is a part-time, 10-30 hours-per-week position (most weeks are 18-25 hours), paid by the hour, that we expect to last for a long time to come. It will likely grow over the next six months into 30-40 hours/week role. We need you to be available during weekdays and on weekdays have a 24-hour turnaround time on tasks. Other than that, you can set your own hours, but it's important that you're able to be responsive via email very reliably (within that 24 hour turnaround time) and that you're available every weekday unless you've arranged to be off in advance. You need to have a well-functioning laptop with a great internet connection.